frequently asked questions
We thought we would compile a list of of most asked questions below:
1. Are you open regular hours to the public?
Yes! We are typically open Tuesday, Wednesday, Thursday from 1:30 - 5 pm to the public. however if we have an event we often close. We recommend appointments for consultations.
2. Where are you located?
We have a large showroom located at 181-2nd Ave W in Unity, SK and are located right beside the post office. We serve a large rural area around us.
3. What is your experience in the event industry?
We have been offering rentals, design and setup for events since 2012, Carolyn, the owner, has obtained her Accredited Event Designer Certification through IWED Global, and to enhance your experience she also has her Wedding Planning Certification through the Wedding Planners Institute of Canada (WPIC), along with a Sheffield School of Design Certification. Our Specialty is Backdrops and Head Tables.
4. I would like to make an appointment, what should I do?
Consultations are free and are recommended and encouraged. We offer evenings and weekend appointments for our special couples. Contact us through the Website, Facebook Messenger email or call 306-228-8584, this is a cell and the only phone we use. If you are considering a consultation, but unable to come for a visit right away, please get in touch with us to "temporarily reserve" your date.
5. What can I expect at a consultation?
Basically we discuss your event details and give you a tour of the showroom. We have a fabric room where you can see all the colors and textures of runners, sashes, overlays, napkins, sheers, table skirts etc. We have three different types of tables available for mock setup, (round and rectangle). We can use your colors to play around with setups. I always say "when you see it, you will know". Of course you are welcome to bring any centerpiece decor that you have created or we can grab off the shelves from our wide selection, Click HERE to view some of our centerpieces.
6. Can I book you without a face to face consultation?
Yes! We do this all the time. You tell us your preferred product and we can setup a table to show you ideas, send you the photos and you can choose from there. There are some clients we haven't even met until their wedding. (Agreement and deposit required). If it's backdrops you are after check out our BACKDROPS in the gallery, or if you see something on Pinterest, chances are we can create it.
7. Do you have your rental inventory available online?
No. Due to our extensive inventory and constant updates, we have chosen to showcase our product in our GALLERY. All items shown there are available through us. If there is something you do not see, chances are we may have it or will bring it in, just ask, we don't mind! Also check with Facebook for the most recent additions or send us a quick message to inquire about available products.
8. Do you come on site to decorate?
Absolutely! We can deliver your product and help with the most challenging items which usually involve the head table and backdrops, or if you would like the full meal deal, we can do that as well.
9. Do you have packages?
Sort of. You can pick "a la carte" items to create your desired package. We can work with ANY budget. We design packages based on your needs. Because we have so many unique venues in our area, we custom design a package suited exactly to what you require.
Just need delivery and help with backdrop? No problem.
Need us to come back and pick up the next day? No problem.
Are you a DIY'er and just need to pick up and decorate yourself, No problem.
We can help you a little or a lot.
10. What can I expect when picking up?
You will be notified of how much product there will be. Open truck boxes where the elements can affect the rental product are discouraged. Everything will be packed and labelled for ease of setup. A packing slip is included and written return instructions included as well for help with packing and return. We suggest giving this to a trusted reliable person.
11. Are you flexible with pick up and drop off times?
Yes! Even though we have select open hours to the public, we are usually at the shop working and have a special "After Hours" accessible area to drop off product. Pickup times are flexible as well. We can discuss your needs closer to the date.
12. I would like to book, now what?
A non obligation quote will be sent to you within a week of the consult. After confirmation of the quote you will be sent an agreement to sign and a small down payment will be required to secure your items/service. Damage Deposits require a credit card on file to be held until all product is returned, confirmed and cleaned. We can accept, Cash, Cheque and E-transfer, Debit or major Credit Cards
13. Where can I see some other ideas of your work?
We appreciate you doing business with us and look forward to working with you on your special day!